Privacy Policy
Last Updated: December 13, 2025
Daniel J Glover ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Collection
We collect and process the following types of personal data:
Information You Provide
- Contact Information: Name, email address, phone number, and any other details you provide when submitting contact forms or communicating with us
- Project Information: Details about your project requirements, business needs, and related information shared during consultations
- Professional Information: Company name, job title, and other business-related information you choose to share
Information We Collect Automatically
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns
- Technical Data: IP address, browser type and version, device type, operating system, and referral source
- Analytics Data: Collected through Google Analytics to understand website performance and user behaviour
Use of Data
We use your personal data for the following purposes:
- Service Delivery: To respond to inquiries, provide consultations, and deliver professional services
- Communication: To communicate with you about projects, services, and respond to your questions
- Website Improvement: To analyse website usage, improve functionality, and enhance user experience
- Legal Compliance: To comply with legal obligations and protect our legal rights
- Marketing: To send relevant information about our services (only with your consent, and you can opt-out at any time)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our website. Cookies are small data files stored on your device.
Types of Cookies We Use
Essential Cookies
Required for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. This helps us improve the website and our services. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
Accessibility and Performance Cookies
We use Silktide to monitor and improve website accessibility, ensuring our website is usable by everyone. Silktide may collect data about website performance and accessibility issues.
You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of this website.
Third-Party Services
We use the following third-party services that may collect and process your data:
- Google Analytics: For website analytics and understanding user behaviour. View Google's Privacy Policy.
- Silktide: For website accessibility monitoring and performance analysis. View Silktide's Privacy Policy.
- Hosting Services: Our website is hosted on secure third-party servers that may process technical data for service delivery and security purposes.
We do not sell, rent, or trade your personal data to third parties. We only share data with service providers who assist us in operating our website and conducting business, subject to confidentiality agreements.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Contact Form Data: Retained for up to 2 years unless you request deletion
- Project-Related Data: Retained for the duration of the project plus 7 years for legal and accounting purposes
- Analytics Data: Retained according to Google Analytics default settings (14 months for user-level and event-level data)
Your Rights Under GDPR
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal data.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format.
Right to Object
You have the right to object to processing of your personal data in certain circumstances.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.
Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure hosting infrastructure
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Data backup and recovery procedures
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. Visit ico.org.uk for more information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.