SOC 2 Compliance Programme
Led a full SOC 2 readiness programme for an e-commerce retailer, establishing security controls, documentation, and audit preparation from scratch.
Key Results
- Audit-ready
- Full SOC 2 Type I readiness achieved with documentation and controls in place
- 50+ controls
- Comprehensive controls framework mapped to Trust Services Criteria
- Zero findings
- No critical gaps identified in pre-audit readiness assessment
- Enterprise deals unlocked
- Compliance evidence package enabled pursuit of previously blocked contracts
The Challenge
An e-commerce retailer handling sensitive customer data had no formal security framework. Enterprise clients were increasingly requesting evidence of SOC 2 compliance before signing contracts, creating a commercial blocker that was costing the business deals.
Without SOC 2 certification, the business was unable to compete for enterprise contracts. Security practices were informal and inconsistent, with no documented policies, no structured access reviews, and no audit trail for changes. The organisation needed a comprehensive controls framework built from the ground up.
The Solution
Approach
Conducted a thorough gap analysis against SOC 2 Trust Services Criteria, mapping existing practices to required controls and identifying every gap. Worked with department heads to design controls that were effective but practical - controls the team would actually follow day-to-day, not just on paper.
Implementation
Built the full policy framework including information security, access control, change management, incident response, and risk assessment policies. Implemented technical controls including centralised access management, automated change logging, endpoint protection, and continuous monitoring. Established a recurring review cadence for access, risks, and policy currency.
The Results
“Daniel built our entire compliance framework from scratch. What felt like an impossible task became manageable because he broke it into clear phases and kept the team engaged throughout. We went from nothing to audit-ready in months.”
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